Customer Testimonials - Cincinnati, OH

Timeline

See what our customers have said about our work over the years.

  • 2017
  • Bill and Linda | Cincinnati, Ohio

    Tom was exceptional to work with and gave us peace of mind throughout our whole project. After 20 years it was time to replace our roof and siding/shingles. We also needed to replace our windows. In the process we decided to add a small covered front porch to give our small front step character and once we decided to do this, we decided we wanted to replace our front door. Not once did Tom complain as we made changes along the way from our initial conversation with him. He always approached us with a smile! He was always on-site making sure everything was done superbly and the daily clean-up was taken care of. He accommodated our “home-life” schedule which meant work could not be done on a few days when my husband had to work the night shift and needed to sleep during the day. Tom even made sure our dog was taken care of during the remodeling. Our beagle sits in our bay window in the dining room watching life go by and when that needed to be removed and the space redesigned for the new window, a temporary window was created so our dog could still watch life go by until the new window was installed. The attention to even our dog’s needs were a priority to Tom! In the end, you would not even recognize our home. It looks totally different and we could not be happier. We would recommend Tom and his “crew” for any project you may need to have completed. He is the gold standard!

  • Your Wellness Center | Cincinnati, Ohio

    Tom and his crew have helped us through 3 different expansions in our office. All three times, Tom was very professional and accessible to us to answer all of our questions or concerns. He always greeted us with a smile and took the time to get to know every one of our employee’s by name. It was never as though a contractor was walking through the door, but another member of our team at Your Wellness Center. Each expansion was different with the last one being a complete rebuild of an interior space that includes building separate consultation rooms, restroom and even building a professional countertop reception desk. Each time went smooth with little interruption to our daily schedule. Tom often worked around our schedule by working on the weekends and evenings so that we could maintain normal day to day operations as a medical center. His crew was friendly, respectful and discreet. We would highly recommend Tom for any remodeling project. There is something to be said about not only finding quality work, but also being able to enjoy the time spent with the workers themselves. Construction Solutions is a direct representation of the type of person Tom is.

  • Sean Williams | Union, Kentucky

    The pricing and installation went great. Communication with Tom was great and the guy that came out to complete the work was extremely nice and professional. I can't wait for it to rain to see the difference that my gutters make.

  • Carolyn Robinson | Hebron, Kentucky

    Excellent job!

  • Tonya Seibert | Milford, Ohio

    Brian was quick to respond, schedule, and come out to perform service. He was pleasant and did a once over of the house to make sure additional work didn't need done at that time. He was quick and efficient to replace the rotten piece. We would hire them again as the process was so easy the work done was quality.

  • Lynda | Cincinnati, Ohio

    Construction Solutions, Inc re-sided my home efficiently and cost-effectively. Their work was high quality with great follow up and attention to detail. If you are looking for a company that you can trust and stands behind their work, I highly recommend Construction Solutions, Inc.

  • Patricia Adams | Cincinnati, Ohio

    Wow! What can I say, I was EXTREMELY SATISFIED! The company said someone would arrive at 8:00 a.m. The worker arrived at 7:45-7:50 a.m. Once I explained what I was missing in terms of siding, his keen eye spotted one panel that was in the neighbor's yard. Now he could have said I need to go to purchase two new panels but he didn't, he located the missing pieces and secured them and stated that I will not have that issue with those panels again. I was impressed! He was very polite, gave me figures of what it would have cost to purchase new ones, walked the house to see if there was any related damages. I was so impressed that I will definitely use this company again and the price was right on. They are very reasonable. I'm glad to have found them on Angie's List, I may have missed them otherwise. Thanks Mr. Bolt and thank you Angie's List.

  • 2016
  • Mark Hoffman | Cincinnati, Ohio

    Tom is very professional and extremely easy to work with. He really understands windows and how they are installed. It was very nice to deal with someone that I felt comfortable with and and totally trusted. Some of the other companies who came to quote were very vague while Tom was direct about the product options and the process so we knew what to expect. Construction Solutions was the first contractor we met with so when he took measurements I expected that all bidders would do the same. Believe it or not, only half of the contractors took window measurements. How can you bid without measuring? Tom was very timely and professional during every step of the way. Thank you for your excellent work and professionalism. We love our new windows!

  • Denise Clancy | Cincinnati, Ohio

    Tom is wonderful to work with. He communicates well and finishes the job in a timely manner. He is frequently on site to make sure everything is going well. His crew is also very knowledgable and friendly.

    I wouldn't hesitate to call Tom again if I needed any other work done.

  • Josh Eastlake | Anderson Twp, Ohio

    I cannot praise Tom Bolt and his crews highly enough for the work they did on our home. They removed and replaced the siding, wall sheathing, trim, gutters, and downspouts for us. They also installed new wall insulation, as well as a custom cedar ledger beam for a future pergola. Our home has been completely transformed! Tom and his foreman John were thorough, friendly, communicative, and took obvious pride in the work that they did for us. In spite of horrible weather conditions during the first half of the project, they completed the job in a timely fashion. On top of all that, Tom's price was very competitive. Thank you, CSHI!

  • 2015
  • Kathy | Wyoming, Ohio

    We hired CS Home Improvements to tear off existing roof and replace it with a new roof. CSHI also installed new downspouts and gutters as well as new metal soffit and fascia. This was necessary as we had a large amount of rotted wood and replacing it with the aluminum vented system was the way to go. We are extremely pleased with the overall quality of both labor and material. Since we had the jobs done in stages, there were 3 different work crews at different times, but each time, Tom Bolt, owner and manager of the company, made a point to be on site and answer any questions/concerns we had as well as communicate with us and the crews to ensure we were all on the same page. I never once had difficulty reaching Tom by phone if needed and Tom was always quite patient with our many questions. We received several different bids for these same projects and Tom was very competitive in his pricing. We would not hesitate to use Tom and his crews again in the future and have highly recommended him to friends, neighbors, and family members.

  • Johnetta | St. Bernard

    I would first like to commend you and Construction Solutions for working expeditiously in completing my roofing project. I was very pleased on how you kept me informed with the step by step process leading up to the completion, and Brian was awesome!

  • Bill | Union, KY

    I just wanted to let you know that we are thrilled with the work you did for us. We enjoyed meeting all the contractors you used and we love our new porch. Even the neighbors are praising your work. Thanks again!

  • Pam | Anderson Twp, OH

    Tom, I love my new door. Thanks so much. The concrete guy did a really nice job too. I am very pleased with how it turned out.

  • Peter & Julie | Anderson Twp, OH

    Replaced compressed wood siding on a two-story house with James Hardie fiberboard siding, trim and soffits. Also replaced 5" gutters with 6" gutters.

    Construction Solutions took on a very challenging job and delivered a top quality result for us. Our house is three stories high in the back yet Tom and his courageous crew seemed to have no problem setting up safe supports to replace the siding etc. We are thrilled with their work.

    The scale and detail of this job made it challenging. The crew were wielding big equipment at precarious heights and that had to be tough. Every job probably has unexpected issues/problems to resolve and our house had several including accidental scrapes and tears to some items like coaxial cables and shingles. Construction Solutions promptly fixed everything they observed. And they listened carefully to our concerns and addressed every one of them professionally and with a very positive tone. They even fixed our neighbor's rotting window sill for no cost simply because they were concerned it would lead to major damage in the future if not fixed. That's impressive to us. It showed that they were here for the right reasons. They genuinely care about the function and quality of what they are doing.

    We could not be more satisfied with how our house looks, and many of our neighbors have complimented us on the new look of our house. They stated they will be calling Construction Solutions for a quote when they need siding or repairs. I recommend this company to anyone who wants a quality job at a very reasonable price, and has ample time for the crew to finish the job professionally.

  • Jennifer | Anderson Twp, OH

    Construction Solutions installed 23 replacement windows in my home in January. The high temperature that day only reached 10 degrees. Tom’s crew worked so efficiently, they not only installed all the windows in one day, but the temperature in my home never went below 65. Being an extremely busy mother with four children under the age of six I really appreciated the minimal disruption to my family.

    I love the energy efficiency of these new windows, the house is much warmer and there is so much more light coming through.

  • Julie | Kenwood Township, OH

    I had a roof leak that was damaging my ceiling. On the advice of my Mom and sister, I called Tom Bolt owner of Construction Solutions. Tom and his crew came out and replaced my old roof with a lifetime warranted Architectural shingle that looks so much better than my old roof. I had a terrible problem with dark mold and moss on my old roof so he used a new type of shingle that actually guarantees no more discoloration for the life of the roof! They cleaned up so well. When I came home Saturday afternoon they were gone and I couldn’t even tell they had been there.

    Tom also found a leak in the chimney with some missing bricks that I couldn’t see. Construction Solutions also poured a new chimney cap and replaced several bricks. The best part is I have no more leaks and no more worries when it rains!

  • 2014
  • Heidi | Norwood, OH

    Several pipes burst above my ceiling and it was literally raining in my kitchen. I called Tom Bolt, from Construction Solutions, because he did such a great job installing my new roof and repairing my boxed gutters. He immediately came over and drained all the water from the pipes into the basement sink. He also got his plumber over that afternoon to start working on the problem.

    Tom correctly assessed and fixed the problems- plumbing against the outside walls and lack of insulation in a 100 year old house. After all this was fixed, Construction Solutions installed a new gorgeous bead board ceiling and repainted the entire kitchen. Construction Solutions worked with the insurance company so they were able to pay for all the repairs and ensuing construction work. They did a fabulous job!

  • Lori | Anderson Twp, OH

    Construction Solutions installed 25 new Pella Windows and two doors in my home. All the windows and doors came prefinished from the factory and are aluminum clad- so no more maintenance! They look so much better than the old original windows and they operate so smoothly. The owner, Tom Bolt, was there through much of the installation and even cleaned the windows after installation.

    The best part is they were in and out in two days before anyone came home for Thanksgiving. I am having them come back in April to install some more doors and windows including a new 8’ wood arched front door.

  • Karin | Batavia, OH

    Construction Solutions installed new Midway vinyl windows in my home last month. All the windows fit perfectly without a hitch. We have several architectural specialty shaped windows so the measurements and all the details had to be exact and they were. During the process of removing the windows some drywall was damaged on a few windows. Tom sent his drywall repairman/painter over and made it look like new. Tom’s workers were all very professional and did a great job cleaning up before they left. I am using Tom for a new window project in my second home in Indiana.

  • Jason | Mt. Washington, OH

    We have a downstairs hall bathroom that was original to the house, built in 1954. Construction Solutions in Cincinnati did a complete makeover in just three weeks and it looks terrific! They removed the shower/bath tub, all old tile on floors and walls, sink, vanity and toilet. They also eliminated the soffit above the shower, which was a pleasant surprise that really enlarged the whole bathroom. We have a very busy family. The speed and cleanliness of the work made the project stress free.

  • Nancy | Anderson Twp, OH

    Construction Solutions installed new gutters on my home three years ago. Friday evening about 7:00 my son’s friend dropped his cell phone into the drainage system beneath the downspout. I called Tom Bolt, the owner, and he came over right away and retrieved it from the messy drain. By 7:30 we had the cell phone back and all was well.”

  • Virginia | Turpin Hills, OH

    Construction Solutions is the company that placed a new roof on my house. The workers were very efficient and cleaned all the debris from the old roof. It was completed in one day and the roof looks exactly as I hoped it would.

    Construction Solutions replaced a skylight in my kitchen. I had no idea how much I would notice the different quality of light that comes in through the glass. It is bright, clear and so much lovelier. Tom gave me great advice about the type of glass I should consider regarding insulation quality and efficiency.

  • Kendra | Loveland, OH

    I spoke with someone at your company last week about a home siding repair your company had done for me. It had been completed a few months back and the siding had come down again. I just wanted to let you know how incredibly impressed I am with your customer service. You sent someone out to my house within 48 hours and they had the siding back up and completed in no time. I received information on your company from Home Services Link and I've emailed them as well to tell them how impressed I've been with your company's customer service and quality of work. Thank you so much for doing such a great job. You will definitely be the company I contact in the future for any other repairs that I need.

  • Brian | Springboro, OH

    The roof was completed in one day. Steve is always quick to respond to calls and e-mails. We are using them for additional work. Steve has gone out of his way to see that we have been, and will be taken care of. Look forward to using them in the future. Thanks for the customer focus and quality work to our mutual customers!

  • Janet | Hyde Park, OH

    I cannot recommend Tom Bolt and his company, Consumer Solutions, enough if you have a home improvement need!

    My husband had previously met Tom so, when we wanted to rip out the old deck at our "new house" and add a bigger one, we contacted him. He asked us questions, to ensure we got what we wanted and promptly got us a competitive bid. We chose him to do the work and were so impressed with his customer service (was there when the job started, stopped by to check progress, and was there at the end to ensure we were happy), we added another project immediately and then called him back a couple months later to do a concrete repair and addition.

    For customer service before, during, and after "the sale", contact Tom!

  • Christy & Corey | Hyde Park, OH

    Tom and his team did a great job on our roof! We asked a lot of them with our project and they worked hard until the job was done. Tom and his team made sure we were completely satisfied with the job and we appreciate all of their work.

  • Louis | Mt. Lookout, OH

    Owner Tom Bolt came out to estimate the job right away, and scheduled us with priority due to our situation. His estimate was competitive, and immediately approved by our insurance company. Work began on the day scheduled, exactly as promised. Tom Bolt was present first thing in the morning to make sure everything started smoothly, and checked in regularly throughout the day. His crew was professional and hardworking. They took our roof down to the plywood decking and re-roofed it completely, in one long day s work. The finished roof looks great, better than the original. The transom window no longer leaks and the gutter guards are working well. Tom Bolt actually helped his crew clean up, and left our home looking as if they had never been there. Before leaving, he took care to assure our complete satisfaction, as he had throughout the entire process. This level of personal service and commitment to do exactly what you say you will do is a rare quality in business today.

  • Joe | Mason, OH

    In April 2008 Consumer Solutions installed replacement windows and replaced a French door unit at my home in Mason, Ohio. I am extremely pleased with the end result. The entire process went very smoothly and exactly as promised. Beginning with our initial meeting, the owner Tom Bolt explained the entire process from product selection to installation. There was no pressure to purchase or make a decision with Tom, unlike the other larger window sales people who gave us estimates. Consumer Solution s installers were very clean cut and I felt very comfortable having them in my home. Most importantly they did a terrific job and the new windows and door look great in my home and are very energy efficient. I always will go out of my way to recommend Consumer Solutions because they took what could have been a very anxious situation and made it stress free.

  • Sanjay | Cincinnati, OH

    Very Good. I had said in the beginning that I will be paying an independent home inspector to inspect the final work and that I would hold back 20% of the payment till the inspector approves. Two of the roofing companies that had put in their bid, withdrew because of this. Tom stuck in because he believes in his work and stands by it. He was not the most expensive bid but was not the cheapest either – right in the middle. Work was great, he was professional and responsive throughout – even the independent inspector gave him an A!

  • 2013
  • Eric | Anderson Twp, OH

    Fantastic service from start to finish. Very competitive quote compared to other companies.

  • Patsy | Mason, OH

    Thanks for the great job you and your crew did with installing & replacing the windows in our home. The disruption was minimal and workers were friendly & courteous.

  • Denise | Anderson Twp, OH

    The door you installed looks exactly how I envisioned it. Were so happy with how it all came together. Thank you for making what could have been a nightmarish project into a pleasant experience. We appreciate your attention to detail. The results definitely paid off.

  • Mike & Nancy | Anderson Twp, OH

    Gutters look and are working great. Thanks!

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